Houston Health Department Call Center

About

At HHD Call Center we pride ourselves on being readily available to lend a helping hand whenever the community needs it most. With our dedicated team of trained professionals, we are committed to providing top-notch customer service that exceeds our client's expectations.

Contact us

Monday: 8:30 a.m. – 6 p.m.
Tuesday – Thursday: 7:30 a.m. – 5 p.m.
Friday: 7:30 a.m. – 12 p.m.
Phone: 832-393-4220

Services

VITAL STATISTICS

Birth & Death Certificates Guidance
Funeral Homes Support
Connect with State Resources
Homebirth and Adjustment of paternity

 

 

VACCINATION RECORDS
Shotcard request assistance for:
COVID Vaccines
Monkeypox Vaccines
Routine - Child & Adult Vaccines

 

 

FINANCIAL ASSISTANCE RESOURCES
Referrals to Utility Assistance Programs
Harris Health Financial Applications
(Gold Card)
State Benefits Referrals

CONSUMER HEALTH COMPLAINTS
Case intake for consumer complaints:
Apartments Complex Complaints
Food and Beverage Establishments

COVID, MONKEYPOX & STD/HIV
Vaccine Appointments
Access to Testing Locations
Case Referrals & Reporting
Event and Clinics Requests

HUMAN SERVICES REFERRALS
Referrals to Human Services Division
Connect With Local Non-profits

  • No one will be denied access to services due to inability to pay; there is a discounted/sliding fee schedule available.
  • Patients are seen on a first come, first served basis. All times are subject to change.
  • Consent is limited to minors (17 years of age and younger) seeking contraceptive drugs, contraceptive devices or ECs. For added convenience, the CONSENT FOR MEDICAL TREATMENT OF MINOR RECEIVING CONTRACEPTION is available in EnglishSpanish, and Vietnamese for signature. Original signature is required, along with parent/guardian identification for presentation at visit.