Information Referral and Assistance

Our information, referral, and assistance staff members are certified Inform Texas . They help seniors 60 and older learn about our services, and direct them to resources that promote well-being and living with dignity for older adults in our community.

We are available Monday through Friday from 8 a.m. to 5 p.m. Voice mail is available outside of business hours. Messages are returned within two business days.

We use an extensive database of service providers to find the best solutions for you:

  • Adult day care
  • Benefits counseling
  • Care coordination services
  • Counseling services
  • Congregate/home-delivered meals
  • Dental
  • Educational opportunities
  • Employment
  • Emergency food and shelter
  • Financial assistance / benefits / discounts
  • Government services
  • Hearing-related services
  • Hospice services
  • Home improvement programs
  • Housing (subsidized and non-subsidized)
  • Information referral and assistance
  • In-home services
  • Legal services
  • Literacy classes / tutoring
  • Membership organizations
  • Nursing home information / assistance
  • Physical health services
  • Protective services
  • Recreational services
  • Senior centers
  • Services for the sensory impaired
  • Tax assistance
  • Utility assistance
  • Volunteer programs
  • Vision-related services

Outreach

Our staff members actively participate in community outreach events to increase our visibility and create awareness of the programs and services available to older adults.